FAQs

A few answers before your next step.

The essentials about accounts, trip records, financial services and the apps.

Does a trip plan make a booking?

No. Confirm travel arrangements with the provider. Planning and expense records are kept separately from provider confirmations.

Can I transfer money or request a payment card here?

These services remain dependent on licensed-provider activation. Website examples do not issue cards or move money.

Where can I download the app?

The app page shows verified store links when available. A coming-soon label means no store download is offered yet.

How do I close my account?

Open Settings in your signed-in workspace and follow the account-closure steps. You can contact support for help with access or privacy requests.

Does TripPay issue Hajj permits?

No. Use official channels for permits, visas and pilgrimage requirements.

Feature availability can depend on your environment and account. Check the relevant product page before proceeding.